Jin Jiang West Capital International Hotel

Despite the fact that English was very limitedly used, the staff gave great service. Everyone. From the doormen to the housekeepers, the receptionists, the customer service are wonderful, helpful & polite. The amenities are good. They function properly. We went during winter (as low as -8°C). Lo and behold, hot water is 24/7 endless supply. There is a shallow bathtub too. Good for soaking away aches & pains. Although we did not use the swimming pool or gym, there is a free laundry room located on the third floor of the hotel. They provided 3 washing machines, 2 dryers, hangers, iron, ironing board & also steamer. The location is heaven sent. Turn to the right & walk straight, there is the Xi'an Wall. Along the way, there is a pharmacy which we dropped by twice. There is also a small path selling a myriad of halal foods. Turn to the left, there is City of God Temple, Muslim Market Street, Muslim Quarters, Drum Tower & Bell Tower. There is also a Metro station Guangjijie exit A1. 1minute walk at the left from the hotel entrance. My husband & i have already planned to stay here again next winter. Although we will vusit Harbin, Lanzhou & Xinjiang too, Jin Jiang West Capital International Hotel will be our base for our China trip.

In addition to being a beautiful, comfortable and well priced hotel, Jin Jiang West is also conveniently located close to shops, restaurants, metro stations, the Bell and Drum towers, the historic mosque, the Muslim Quarter and a short walk (25 min) to the South Gate entrance. The hotel has a garden, gym, heated pool and laundry room. The hotel seemed quite opulent for the price we paid. The staff were incredibly friendly and helpful, especially Spring Chang, who assisted us in English and even escorted us to our room. The room was spacious, clean, comfortable and had a great view of the historic neighborhood. Highly recommended!

The hotel is ideally located near the snack street and the metro station. The bed is comfortable with a variety of pillows to choose from (call room service), greatly improving the quality of sleep. Prompt response and reliable service. The bathtub and instant hot water is a pleasant plus.

Great location- few minutes walk from Muslim Quarter, Bell & Drum Towers, Guangjijie Metro Station, multiple shops and eateries. Plenty of breakfast choice (although some of the hot choices can be lukewarm). Rooms are large, plenty of hot water for shower. Self service (& free) laundrette. Lovely staff- most were really helpful- special mention to smiley young lady with short hair inside the entrance and the concierge who helped us get a taxi to the airport. Prompt response when reported a problem in the bathroom. Beds and pillows were very comfortable. Many international tourists, standard of English spoken appeared to be better than most of the other hotels I stayed at during my 2 week trip to China.

The staff were really friendly despite not speaking any English. We had an issue with our bathroom and they reacted quickly and had maintenance come out to fix it immediately. The location is good, walking distance to the drum and bell towers and right next to the Muslim quarter. One of the best food streets in Xi’An is also right next door so it’s perfect. Bed was super comfortable and TV was brand new.